Refund Policy

The short version

All sales are final. The book is delivered instantly as a file, so it cannot be returned — read the free Chapter 1 first and buy only if it earns it.

Why there is no refund window

Salary Hike OS is a single PDF. The moment your payment succeeds the complete file is on your device — there is no way to return it, and no way for us to verify it has been given up. Products that are delivered in full and instantly are sold on a final-sale basis for that reason.

We would rather you did not buy it than buy it and regret it, so the whole first module is free and public, with no email required:

• Read Chapter 1 in full — the complete Career Strategy OS module, not an extract.
• Six real pages from the book are shown on the home page, exported straight from the PDF you receive.
• The full contents of all six modules and all seven tools are listed before you pay.

Please use those before purchasing. Once payment succeeds, the sale is final.

What we do still refund

Final sale covers the product, not our own mistakes or a payment fault. You will be refunded in full, without argument, in any of these cases:

• You paid and never received the file. If the download fails and the recovery page cannot issue you a working link, you are entitled to your money back.
• You were charged more than once for the same order. Every duplicate charge is returned.
• The payment was not authorised by you. Raise it with us and with your bank; Razorpay’s chargeback process applies and we will not contest a genuine unauthorised transaction.

Nothing on this page limits any right you have under the Consumer Protection Act, 2019 or the Consumer Protection (E-Commerce) Rules, 2020. Where those give you a remedy, they take precedence over this policy.

How to raise one of those cases

Email [to be added] with:

• the email address you paid with;
• your Razorpay Order ID, from the payment confirmation email; and
• one line on what went wrong.

Approved payments are returned to the original method — the same card, UPI ID or bank account — within 5–7 business days. Your bank may take a little longer to show the credit. We do not refund to a different account than the one that paid.

If you are unhappy with the outcome

Escalate to our Grievance Officer, whose name, email and response times are on the grievance redressal page. You can also raise a complaint on the National Consumer Helpline (1915) or at consumerhelpline.gov.in.